› 6:30 pm — 6:00 am
› Minimum legal age: 16
› Exit is definitive
A VIP ticket gives you access to many advantages:
› Privileged entry to the festival
› VIP area (bar, chill, etc.)
› Free VIP cloakroom
› View on the “Countdown Havana” Mainstage
Palais 12, Avenue de Miramar, 1020 BRUSSELS
The room has an exceptional accessibility: proximity of the ring, the main highways, the airport, the South Station and Central Station combined to an exceptional offer of transport: 4 tram lines, 3 subway lines and 3 bus lines. This added to its strategic location and its reputation among different Belgian linguistic communities and internationally offer extraordinary potential.
TRAM, METRO, BUS
Schedules : stib.be
Line 3, dir. Esplanade – Stop Esplanade
Line 7, dir. Heysel – Stop Heysel
Line 51, 93, dir. Stade – Stop Stade
Line 6, dir. Roi Baudouin – Stop Heysel
Line 84, 88, dir. Heysel – Stop Heysel
From “la gare du Midi” station, take the direct metro line 6 direction Roi Baudouin. Get off at Heysel. This will take about 15 minutes.
If you are coming from Amsterdam or Luxembourg, you can reach BRUSSELS EXPO by getting off at Brussels Central Station. Take metro line 5, bound for Erasme. At Beekkant, take line 6 bound for Roi Baudouin. Get off at Heysel. This will take about 20 minutes. You can also take line 1 at Brussels Central Station, bound for gare de L’Ouest. At Beekkant, take line 6, bound for Roi Baudouin. Get off at Heysel. This will take about 20 minutes.
COMING FROM GHENT (E40) OR MONS / CHARLEROI (E19)
Follow the Ring R0 bound for Zaventem – Namur (Namen) Take exit 7A on the ring road and follow the “Expo” signs.
COMING FROM ANTWERP (E19), NAMUR (E411) OR LIÈGE (E40)
Take the Ring R0 bound for Ghent-Ostend (E40) Take exit 7A on the ring road and follow the “Expo” signs.
COMING FROM ANTWERP – BOOM (A12)
Follow the Ring R0 bound for Ghent-Ostend (E40) – Mons (Bergen)/Charleroi Take exit 7A on the ring road and follow the “Expo” signs.
COACH WITH OUIBUS
Stop: Brussels Midi
Departures from more than 25 French cities at mini prices!
All the good deals on fr.ouibus.com
› Bars inside the festival
› Payment only in Cashless
› Beer prohibited for -16
› Alcohol prohibited for -18
› Free water
› Food stands inside the festival
› Payment only in Cashless
› Cashless card → bars and stands
› Cash, CB, Bancontact → lockers, Cashless card
› The festival is not equipped with ATMs
› Cashless card refundable after the festival
› Lockers are available to store your belongings. They are accessible all evening long.
› Toilets are accessible for free
› Access facilities, toilet, space in front of stages
SAFETY & SECURITY
Safety and security teams are on site to ensure the smooth running of the evening. Feel free to contact them in case of problems. A Red Cross zone is also present.
Come light to facilitate the entrance!
› drinks, metal cans,
› glass bottles, camelbacks,
› dangerous and sharp objects, selfie stick,
› professional cameras / videos,
› big bags, aerosols (spray, etc..), pets,
› bad mood
Several accommodation offers are available near Palais 12 and in Brussels.
Book your Airbnb or hotel via this interactive map.
HOTEL + TICKET PACKAGES
Hotel + ticket packages are available on Festicket !
Benefit from special discounts on your package by booking directly on the link below.
BOOK YOUR HOTEL + TICKET PACKAGE
› Lost object during the festival
Contact Palais 12 → firstname.lastname@example.org
› Object forgotten in a locker
Contact Lockerking → email@example.com
› Legal age
Persons under 16 years of age are not allowed.
An identity check can be carried out at the entrance of the festival.
› Ticket problem
Contact Paylogic → https://customerservice.paylogic.com/hc/fr
› Ticket refund
Tickets are neither refundable nor exchangeable.
› Ticket resale
The resale of free tickets, invitations or tickets at a price higher than the initial price is prohibited. It is prohibited to reproduce, use a copy, duplicate, forge a ticket, under penalty of criminal prosecution.
Occasional resale of tickets is allowed, provided that the selling price does not exceed the price indicated on the ticket.
› Purchase of tickets outside the official ticket office
It is strongly recommended to use only the TicketSwap platform, which guarantees the purchase of a valid ticket. We are not responsible in case of any problem with the tickets resold.
1 ticket = 1 scan = 1 entry
› Different name on the ticket
The name on the ticket is not checked at the entrance.
Make sure you have an identity document, a check may be required to get in.