Practical information

APPLICATION

› Timetable & interactive map: woov.com/FcknyeFestival2019Bruxelles

General

› 18:30h — 06h
› Exit is definitive
› 1 ticket = 1 scan = 1 entrance

Legal Age

› Minimum legal age: 16 years old
› Take an identity document with you, a check may be required to get in

REGULAR TICKET

A Regular Ticket allows normal access to the festival. This ticket is valid for one person only, and can only be scanned once. Exit is definitive.

VIP ticket

A VIP Ticket gives access to many HAVANA VIP benefits. This ticket is valid for one person only, and can only be scanned once. Exit is definitive.
Advantages
› Privileged HAVANA VIP entrance
› HAVANA VIP comfort area
› HAVANA VIP Bar
› VIP toilets
› Free HAVANA VIP cloakroom
› Gradins with a view on the Havana Countdown Mainstage

POINTS OF SALE

› Official: fcknyefestival.com/tickets/bruxelles
› Others: Festicket, Digitick, FNAC, Carrefour, Magasins U, Géant, Intermarché, Ticketnet, Ticketmaster

FAQ ticket

› Ticket problem? Contact Paylogic
› The name on the ticket is not checked at the entrance.
› Tickets are neither refundable nor exchangeable.
› It is strongly recommended to buy your ticket through our official networks. We are not responsible in case of any problem with the tickets resold.
› The resale of free tickets, invitations or tickets at a price higher than the initial price is prohibited. It is prohibited to reproduce, use a copy, duplicate, forge a ticket, under penalty of criminal prosecution.
Occasional resale of tickets is allowed, provided that the selling price does not exceed the price indicated on the ticket.

Lost and found

After the festival: contact info @ palais12.com

Requests for reimbursement of unused credit are open until 15/01/2020 at 23:59. You will be reimbursed to the bank account of your choice, a few days after 15/01/2020. The minimum refundable amount is 1€.
> https://remboursement.izypay.fr/FCKNYEBRUXELLES2019

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CREDIT CARD

New this year: pay with your credit card directly at bars, food village and merchandising!

PRE-PAID CARD

On site: charge your card only in cash

Online booking: BOOK HERE
Pick up your pre-paid card with your e-ticket.
50€ paid = 3€ bonus // 100€ paid = 8€ bonus // 250€ paid = 20€ bonus
The repayment of the unused credit will be made in January, to the bank account of your choice. Details will be provided after the festival.

Lyf Pay

Pay directly with your smartphone.
lyf.onelink.me/Ac9q/99f87b0d

DRINK

› Many bars inside the festival
› Payment only in Cashless and Credit Card
› Beer prohibited for -16
› Alcohol prohibited for -18
› Free water points

EAT

› Food stands inside the festival
› Payment only in Cashless and Credit Card

LOCKERS

› Lockers are available to store your belongings. They are accessible all evening long
› Payment only in Cash and Credit Card

TOILETS

› Toilets are accessible for free

ACCESSIBILITY

› Access facilities, toilet, space in front of stages

SAFETY & SECURITY

Safety and security teams are on site to ensure the smooth running of the evening. Feel free to contact them in case of problems. A Red Cross zone is also present.

FORBIDDEN

Come light to facilitate the entrance!
› drinks, metal cans,
› glass bottles, camelbacks,
› dangerous and sharp objects, selfie stick,
› professional cameras / videos,
› big bags, aerosols (spray, etc..), pets,
› bad mood

Palais 12

Palais 12, Avenue de Miramar, 1020 BRUSSELS The room has an exceptional accessibility: proximity of the ring, the main highways, the airport, the South Station and Central Station combined to an exceptional offer of transport: 4 tram lines, 3 subway lines and 3 bus lines. This added to its strategic location and its reputation among different Belgian linguistic communities and internationally offer extraordinary potential.

TRAM, METRO, BUS

Schedules : stib.be

TRAM
RECOMMENDED — Line 3, dir. Esplanade – Stop Esplanade
Line 7, dir. Heysel – Stop Heysel
Line 51, 93, dir. Stade – Stop Stade

METRO
NOT RECOMMENDED — Line 6, dir. Roi Baudouin – Stop Heysel

BUS
Line 84, 88, dir. Heysel – Stop Heysel

HEETCH

Use FCKNYE2019 to get 10€ free on your first trip!
Use FCKNYE5 to get 5€ free on any trip!
A minute drop-off area is available near the festival entrance.

TRAIN

• GARE DU MIDI
• GARE CENTRALE

CAR

Park for free on Parking C of Palais 12.

COMING FROM GHENT (E40) OR MONS / CHARLEROI (E19)
Follow the Ring R0 bound for Zaventem – Namur (Namen) Take exit 7A on the ring road and follow the “Expo” signs.

COMING FROM ANTWERP (E19), NAMUR (E411) OR LIÈGE (E40)
Take the Ring R0 bound for Ghent-Ostend (E40) Take exit 7A on the ring road and follow the “Expo” signs.

COMING FROM ANTWERP – BOOM (A12)
Follow the Ring R0 bound for Ghent-Ostend (E40) – Mons (Bergen)/Charleroi Take exit 7A on the ring road and follow the “Expo” signs.

Several accommodation offers are available near Palais 12 and in Brussels.

airbnb & hotel

Book your Airbnb or hotel via this interactive map.

HOTEL + TICKET PACKAGES

Hotel + ticket packages are available on Festicket !
Benefit from special discounts on your package by booking directly on the link below.

BOOK YOUR HOTEL + TICKET PACKAGE